Support Engineer – IT Specialist – Second Level Support

The Internet of Things, Industry 4.0, Big Data and Smart Factories are not buzzwords for us, just everyday work. Together with our international customers from various industries we realize digital quality management, from planning to production. We’re making quality measurable.

And we’re looking for you!

You will develop individual solutions in the field of quality management based on our existing software products within the scope of customer projects. You will work independently as a project manager and direct contact person for the customer, both from the office and directly on site.

Your tasks

  • Support for our software products and customer care
  • Adaptation and programming of customer-specific software components
  • Close cooperation with our development and project team
  • Setup, administration and maintenance of our internal IT systems
  • Receiving, analysis and rectification of internal IT fault reports

Your profile

  • IT studies or apprenticeship as IT specialist or comparable qualification
  • Very good programming skills and analytical understanding
  • Very good knowledge with Windows operating systems
  • Very good knowledge of German, good written and spoken English
  • Experience in user helpdesk and IT support would be an advantage

What we can offer you

  • Varied and multifaceted tasks
  • Independent work in flat hierarchies
  • Responsible position with the possibility of internal development up to project manager
  • Regular training days and further training courses
  • Regular team events
  • Free drinks and fresh fruit
  • Permanent employment relationship

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