IT Specialist – Second Level Support

Your passion lies in IT? Are you in the mood for an innovative, international customer environment? Are you looking forward to varied challenges and exciting tasks?

Then you are exactly right with us!

As part of our support team you can help our customers with questions and problems with our software products by telephone, e-mail and remote maintenance. Also your are jointly responsible for the operation of our IT systems as an employee of our internal IT.

Your tasks

  • Support our software products and our customers
  • Adaptation and programming of customer-specific software components
  • Close cooperation with our development and project team
  • Design, administration and maintenance of our internal IT systems
  • Accept, analyze and resolve IT malfunctions

Your profile

  • Completed IT vocational training (Fachinformatiker/in, IT-Kundenbetreuer/in or comparable qualification)
  • Experience in software development, programming skills (e.g. C, PHP, Python, Unix-Shell, ABAP, …)
  • Very good knowledge with Windows operating systems
  • Knowledge of Microsoft server, virtualization and network technology
  • Typically experience in the area of user helpdesk, IT support
  • Good English skills (fluent in spoken and writen)
  • We asume very good skills in the German language
  • High customer orientation and ability to work in a team
  • Self-initiative and independent working

What we can offer you

  • Diversived and various tasks
  • Independent work in a flat hierarchy
  • Responsible activity with possibility of internal development up to the project manager
  • An innovative customer baseand direct customer contact
  • The involvement and support of an open and strong team
  • Structured education and training (thorough internal training and additional individual training opportunities)
  • An indefinite employment relationship
  • Regular staff events, dining options in the Leonberg old town